Last Updated: 09/06/2024

At Gloshop, we are committed to providing you with a seamless shopping experience, including timely delivery of your purchases. Please review the following information to understand our delivery process and policies.

1. Shipping Destinations

1.1. International Shipping:

- Gloshop offers international shipping to [list of countries or regions approved by DHL our Delivery Partner.

- Please note that shipping times and fees may vary depending on the destination country and the shipping method selected.

1.2. Domestic Shipping:

- For buyers purchasing goods from their home countries through Gloshop, domestic shipping options may be available depending on the location of the merchant and the buyer.

2. Shipping Methods

2.1. Standard Shipping:

- Standard shipping is available for most orders and typically takes  5 -10 business days to arrive after the order has been processed.

- Shipping times may vary depending on the destination and other factors beyond our control.

2.2. Express Shipping:

- Express shipping options may be available for expedited delivery of your order.

- Additional fees may apply for express shipping, and delivery times will vary depending on the destination and the shipping method selected.

3. Order Processing Time

3.1. Processing Time:

- Orders are typically processed and shipped within [number] business days after payment has been confirmed.

- Please note that orders may take longer to process during peak seasons or due to factors beyond our control.

4. Tracking Your Order

4.1. Order Tracking:

- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

- You can track the status of your order by logging in to your Gloshop account or using the tracking number provided in the shipping confirmation email.

5. Shipping Fees

5.1. Shipping Costs:

- Shipping fees are calculated based on the shipping destination, the weight and dimensions of the package, and the selected shipping method.

- Shipping fees will be displayed during the checkout process before you confirm your order.

6. Customs and Import Duties

6.1. Customs Charges:

- Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country.

- These charges are the responsibility of the buyer and are not included in the purchase price or shipping fees paid to Gloshop.

7. Contact Us

If you have any questions or concerns about our delivery process or need assistance with your order, please contact our customer service team at contact@gloshop.one.

Thank you for shopping with Gloshop!